Terms of service

OVERVIEW
This website is operated by Otterly. Throughout the site, the terms "we", "us" and "our" refer to Otterly. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site. Please read them carefully before accessing or using our website. If you do not agree to all the terms, you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS
You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature. A breach of any of the Terms will result in immediate termination of your Services.

SECTION 2 - PRODUCTS AND SAFETY
The Otterly float suit is a swim confidence aid, not a life-saving device, and is never a substitute for active adult supervision. Always keep children within arm's reach in and around water. Product images are for illustration; colors may vary slightly between screens. Prices are shown in US Dollars (USD) and are subject to change without notice.

SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - ORDERS
We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors, or that contain incorrect pricing or product information. If we cancel an order after payment, we will issue a full refund.

SECTION 6 - THIRD-PARTY LINKS AND SERVICES
Certain content, products, and services available via our Service may include materials from third parties, including our payment processors and fulfilment partners. We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant them.

SECTION 7 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our or others' intellectual property rights, to harass or discriminate, to submit false information, or to interfere with the security features of the Service.

SECTION 8 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind except as expressly stated by us. In no case shall Otterly be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any products or the Service, to the maximum extent permitted by law.

SECTION 9 - INDEMNIFICATION
You agree to indemnify and hold harmless Otterly and our partners from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 10 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable law.

SECTION 11 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 12 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@otterly.shop. We aim to respond within 24 hours.